Agenda

20 May 2025 - Conference Agenda

Main Plenary

9.00 - 9.45 am
Registration and Networking Breakfast
9.45 am
Event Inauguration

Sachin Gopalan, Chairman, ASEAN Economic Forum

Cyrus Daruwala, Chairman, ASEAN Fintech Forum

9.45 - 10.00 am
Welcome Remarks: The Fabric of Life: Advancing Inclusive Finance in ASEAN

Irene Umar, Vice Minister of Creative Economy, Deputy Head of the Creative Economy Agency

10.00 - 10.15 am
Opening Keynote: The Transformative CEO

Ti Eng Hui, CEO, Baiduri Bank

10.15 - 10.45 am
Panel: Setting the Stage: Fintech Development in Asia 2025 and Beyond

What does the future hold for fintech development in Asia from 2025 onwards? From enhancing financial inclusion at the policy level to leveraging new technologies that bridge access gaps for underserved communities, join our industry experts as they share insights on fintech’s potential to transform economic landscapes. Learn how fintech innovations can make financial services more accessible, drive sustainable growth, and ensure comprehensive access within Asia’s digital economy.

Dr Pucktada Treeratpituk, Director, Payment Systems and Financial Technology Policy Department, Bank of Thailand

Alvinder Singh, Head, Innovation Acceleration Office, Monetary Authority of Singapore

HJ Zaki Mohidin, Assistant Executive Director and Head of FinTech, Brunei Darussalam Central Bank (BDCB)

M Ajie Maulendra, Deputy Director, Department of Regulatory and Development for Financing, Venture Capital, Microfinance, and Other Financial Institution Supervision, Otoritas Jasa Keuangan (OJK)

Moderated by Lito Villanueva, EVP and Chief Innovations and Inclusion Officer, RCBC, Chairman, Fintech Alliance Philippines, Co-Founder, Asia Fintech Alliance

10.45 - 11.05 Am
Fireside Chat: Creating Valuable Connections: Elevating Customer and Employee Experiences in Financial Services

Your success depends on deep connections with customers and employees. Join Gerardo Andri from HCL Software and Dr. Chatchai Thnarudee as they explore HCL’s Total Experience (TX) strategy, designed to enhance these key relationships. In this session, we will delve into customer-centric strategies for seamless, personalized multi-channel experiences and discuss boosting employee skills and productivity for improved service quality. Learn from real-life success stories, and how focusing on exceptional customer and employee experiences remains essential for sustained success in the financial services sector.

Gerardo Andri, ASEAN Regional Sales Director, HCL Volt MX, HCLSoftware 

Hosted by Dr Chatchai Thnarudee, Board of Directors, Digital Government Development Agency

11.05 - 11.25 am
Coffee & Networking Break
11.25 - 11.40 am
Case Study In-Action: Reimagining Financial Access for Women: Building Inclusive Economies with Financial Identity

Enhancing financial inclusion for women remains an imperative goal for the region. Aligned with the United Nations Sustainable Development Goals (SDGs), learn from our experts who have taken actionable steps in  empowering unbanked women in developing nations with tailored financial services, and their hopes for the future in building more inclusive economies and promoting gender equality on a global scale.

Eelee Lua, Chief of Staff, xcube.co

Neha Mehta, CEO & Founder, FemTech Partners, Adjunct Lecturer, Fintech, Nanyang Technological University

Moderated by Lisa R, Content Manager, ASEAN Fintech Forum

11.40 - 12.00 Pm
Panel: Transforming the Core: Fintech Solutions in Traditional Financial Systems

Fintech is enhancing financial inclusion by integrating into traditional financial systems. In this session, our experts will discuss how these integrations are making financial services more accessible, particularly for underserved populations. We’ll dive into the impact of new fintech applications on increasing reach, improving efficiency, and ensuring greater equity in financial access with inclusive banking practices.

Mohd Suhail Amar Suresh, Senior Advisor, President & Group CEO’s Office, Maybank

Noel Chow, Chief Executive Officer, Worldline Asia Pacific

Moderated by Farah Jaafar, Advisor, FinTech Association of Malaysia

12.00 - 12.20 Pm
Panel: Banking on Innovation: Leveraging Advanced Technologies for Operational Transformation

Fintech is revolutionising the banking sector through advanced technologies that prioritise customer-centricity. These innovations not only streamline operations but also significantly enhance the accessibility and quality of financial services. Join our experts as they look at the role of fintech in fostering financial inclusion by making banking more responsive and tailored to customer needs, ultimately driving greater inclusion across diverse market segments.

Charles Budiman, Chief Digital Officer, Maybank Indonesia

Benny Jioe, Head of Digital Transformation, Zurich Asuransi Indonesia

Neha Mehta, CEO & Founder, FemTech Partners, Adjunct Lecturer, Fintech, Nanyang Technological University

Moderated by Fahim Uz Zaman, Founder, The Leaders Roundtables, Managing Director, 3A Ventures International

12.20 - 1.45 pm
Lunch & Networking Break

Private Lunch Roundtables will be running concurrently at this time

Veronica Room, Level 2, VIP Lunch 1:

Combating Fraud: Deepfakes in the Era of AI

Hosted by Ping Identity

Rose Room, Level 2, VIP Lunch 2:

Scaling Financial Inclusion: Platform Banking and AI for Seamless, Trustworthy Engagement

Hosted by Backbase

1.45 - 2.00 PM
Regulatory Keynote: The State of Financial Inclusion in ASEAN

Jonathan Wong, Chief of Innovation, Enterprise and Investment, United Nations Economic and Social Commission for Asia and the Pacific

2.00 - 2.15 PM
Fireside Chat: Economic Empowerment for the Unbanked

Explore how inclusive innovation can drive sustainable livelihoods. Join Damla and Dr Varghese as they look into practical solutions through Sunbird Straws' work in creating jobs for underbanked women, supporting environmental goals, and scaling impact from India to the world.

Dr Saji Varghese, Founder, Sunbird Straws, Associate Professor in the Dept of English, Christ University Bangalore, Head, Centre for Design and Innovation for Social Entrepreneurship

Hosted by Damla Buyuktaskin, Senior Regional Livelihoods and Economic Inclusion Officer for Asia Pacific Countries, United Nations High Commissioner for Refugees (UNHCR)

2.15 - 2.30 PM
Case-Study-In-Action: Breaking Barriers, Building Futures: Increasing Accessibility in MSE Borrowing

As digital economies expand, ensuring inclusive access to payment systems has never been more urgent. This session explores how financial institutions, fintechs, and policymakers are working together to remove structural barriers and deliver seamless, secure, and affordable MSE Financing solutions for underserved communities seen in the transformative efforts of Boost Capital and the impact RAFI has had in the Philippines.

Tom Kocsis, President & Chief Executive Officer, RAFI Microfinance Inc

Hosted by Carlo Almendral, Chief AI Officer, Boost Capital

2.30 - 2.50 PM
Panel: Fintech for All: Navigating Policy and Regulatory Challenges in Financial Inclusion

Safety & accessibility remain integral when serving the underbanked. Join our panelists as they look into the integration of risk management and resilience strategies to shield these vulnerable populations from financial shocks and disruptions. From innovative approaches and technologies that ensure robust to secure financial services, hear from our experts who are laying the groundwork for sustainable growth and long-term financial inclusion in ASEAN in an unpredictable future.

Robin Newnham, Head of Policy Analysis and Guidance, Alliance for Financial Inclusion

Reuben Lim, Chief Executive Officer, Singapore Fintech Association

Moderated by Damla Buyuktaskin, Senior Regional Livelihoods and Economic Inclusion Officer for Asia Pacific Countries, United Nations High Commissioner for Refugees (UNHCR)

2.50 - 3.10 PM
Panel: Microinsurance, Micro Financing and Financial Inclusion: Leveraging Fintech in for MSMEs

Join our panel of industry leaders as they chart a course towards a more inclusive financial future. Delve into fintech innovations that are bridging the gap for underbanked communities and Micro & Small Medium Enterprises, offering them essential financial tools and opportunities and the strategic partnerships and innovative approaches that is pushing for an inclusive financial ecosystem in ASEAN.

Nasir Zubairi, Chief Executive Officer, Luxembourg House of FinTech

Francis Chiu, First Vice President and Head of Consumer Banking Applications, BDO Unibank

Moderated by Cyrus Daruwala, Chairman, ASEAN Fintech Forum, Head of Business Intelligence Unit, ASEAN Economic Forum

3.10 - 3.25 PM
Case-Study-In-Action: Digitalising National Economies – Digital Identity Management

Digital identity is the cornerstone of inclusive and secure digital economies. Join Professor Lam as he lends his firsthand experience into how governments and industry leaders are building robust identity frameworks to power e-services, unlock financial access, and enhance trust in digital transactions.

Professor Lam Kwok Yan, Associate Vice President (Strategy and Partnerships), Executive Director, Digital Trust Centre Singapore & Singapore AI Safety Institute

3.25 - 3.45 PM
Panel: Security, Operational Resilience & Business Continuity Framework

Join us as we discuss the urgent needs for enhanced securities, operational resilience, and robust business continuity frameworks, looking into critical areas such as risk management, adaptive security architecture, and resilient operational practices that ensure banking operations can thrive amid challenges.

Jackson Ng, CTO, COO & Head of FinTech, Azimut Investments

Danny Chan, Regional Chief Security Officer, Asia Pacific, Mastercard

Moderated by Christophe Barel, Managing Director, APAC, FS-ISAC

3.45 - 3.55 PM
Fireside Chat: The Rise of Islamic Finance in ASEAN: Elevating Culture with Tech

Explore how Islamic finance in ASEAN is evolving through technology, with fintech innovations aligning to Shariah principles to boost inclusivity, support underserved communities, and drive ethical digital banking, smart contracts, and values-based investing.

Mayang Ekaputri, Chief Strategy Officer, Prudential Syariah

Hosted by Aries Setiadi, Researcher, Centre for Indonesian Policy Studies

3.55 PM
Start of Awards Presentation

Cocktails, Canapes and High Tea will be served to your table at this time

3.55 - 4.00 PM
Opening Remarks by ASEAN Fintech Forum
4.00 PM
Awards Presentation (Organisational Awards)

  • Best Customer Experience Bank
  • Most Customer Centric Bank
  • Best Payments Bank
  • Best SME Lender
  • Best New Bank
  • Best Green Financing
  • Most Inclusive Insurer
  • Fastest Growing Insurer
4.30 PM
Awards Presentation (Individual Awards)

  • Financial Inclusion Leadership
  • Go Green
  • Women in FinTech
  • CIO of the Year
  • ASEAN Leader in Banking Technology
4.50 PM
Closing Remarks

5.00 PM
Start of VIP Dinner, Narcissus Room, Level 2 (Mezzanine Floor)
07.30
Main Arena
Recent Trends in Marketing

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09.00
Stage 1
The Future of Web Design

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11.00
Stage 2
Social Media Marketing

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