Agenda

26 February 2025 - Conference Agenda

9.00 - 9.45 am
Registration and Networking Breakfast
9.45 - 10.00 am
Welcome Remarks

Sachin Gopalan, CEO, ASEAN Economic Forum

10.00 - 10.15 am
Opening Keynote

Jonathan Wong, Chief of Innovation, Enterprise and Investment, United Nations Economic and Social Commission for Asia and the Pacific

10.15 - 10.35 am
Panel: Setting the Stage: Fintech Development in Asia 2025 and Beyond

What does the future hold for fintech development in Asia from 2025 onwards? From enhancing financial inclusion at the policy level to leveraging new technologies that bridge access gaps for underserved communities, join our industry experts as they share insights on fintech’s potential to transform economic landscapes. Learn how fintech innovations can make financial services more accessible, drive sustainable growth, and ensure comprehensive access within Asia’s digital economy.

10.35 - 10.55 am
Panel: Transforming the Core: Fintech Solutions in Traditional Financial Systems

Fintech is enhancing financial inclusion by integrating into traditional financial systems. In this session, our experts will discuss how these integrations are making financial services more accessible, particularly for underserved populations. We’ll dive into the impact of new fintech applications on increasing reach, improving efficiency, and ensuring greater equity in financial access with inclusive banking practices.

Farah Jaafar, Advisor, FinTech Association of Malaysia

10.55 - 11.15 Am
Fireside Chat: Boosting Customer and Employee Loyalty for Inclusive Financial Growth

Discover how HCL Software’s Total Experience (TX) approach helps financial services leaders meet rising expectations by delivering seamless, personalized experiences. Learn strategies to build customer trust, empower employees with productivity-boosting tools, and see real-world examples of TX solutions driving measurable success. Transform customer and employee experiences into powerful drivers of loyalty and growth.

Gerardo Andri, ASEAN Regional Director, HCL Software

11.15 - 11.35 am
Coffee & Networking Break
11.35 - 11.50 am
Case Study In-Action: Reimagining Financial Access for Women: Building Inclusive Economies with Financial Identity

Enhancing financial inclusion for women remains an imperative goal for the region. Aligned with the United Nations Sustainable Development Goals (SDGs), learn from our experts who have taken actionable steps in  empowering unbanked women in developing nations with tailored financial services, and their hopes for the future in building more inclusive economies and promoting gender equality on a global scale.

Eelee Lua, Chief of Staff, xcube.co

Neha Mehta, Founder, Femtech Partners, Adjunct Lecturer, Nanyang Technological University & Pacific Regional Lead, United Nations Capital Development Fund

11.50 - 12.10 Pm
Panel: Banking on Innovation: Leveraging Advanced Technologies for Operational Transformation

Fintech is revolutionising the banking sector through advanced technologies that prioritise customer-centricity. These innovations not only streamline operations but also significantly enhance the accessibility and quality of financial services. Join our experts as they look at the role of fintech in fostering financial inclusion by making banking more responsive and tailored to customer needs, ultimately driving greater inclusion across diverse market segments.

Charles Budiman, Chief Digital Officer, Maybank Indonesia

Axel Winter, Chief Executive Officer, Xponential & Chief Digital Officer, Siam Piwat

12.10 - 12.30 pm
Panel: The Future of Finance: Serving the Underbanked

Join our panel of industry leaders as they chart a course towards a more inclusive financial future. Delve into fintech innovations that are bridging the gap for underbanked communities and Micro & Small Medium Enterprises, offering them essential financial tools and opportunities and the strategic partnerships and innovative approaches that is pushing for an inclusive financial ecosystem in ASEAN.

12.30 - 1.30 pm
Lunch & Networking Break
Creating the Payments, Framework & Playbook

(Certification Provided)

Hybrid & Sovereign Cloud, Regulatory Framework & Compliance

(Certification Provided)

1.30 - 1.45 pm
Case Study In-Action: Breaking Barriers, Building Futures

With the Mastercard Centre for Inclusive Growth

Case Study In-Action: Building for Billions

The Story of Protean

1.45 - 2.05 pm
Panel: Building a Seamless Cross-Border Payment Ecosystem

A seamless cross-border payment ecosystem can advance financial inclusion by simplifying transactions and reducing costs for underserved populations. Dive into the intersection of technology, regulation, and regional collaboration, as they facilitate greater access to financial services globally. Gain insights into creating systems that enhance operational efficiency and broaden economic participation on a regional level.

Runn Sachasiri, Committee Member, Thai Fintech Assocation

Fireside Chat: Innovating Public Services and National Economies with Fintech

Dive into fintech solutions that streamline government operations and enhance public service delivery, fostering broader financial inclusion and economic development. Catch real-life case studies and strategies that demonstrate the integration of fintech into public sectors, and how digital transformation has created more efficient and inclusive economic systems.

2.05 - 2.25 pm
Panel: Family Wallets in Asia: How Asian Households Will Pay in 2025 & Beyond

Join our experts as they dissect how digital financial tools are transforming household financial management, enabling broader access to banking services for all family members, including those traditionally underserved. Examine the future trends in family-centered financial products, the role of technology in shaping these trends, and how these innovations promote economic participation and financial security across diverse Asian communities.

Panel: Navigating Global Shifts in the Digital Economy

Geopolitical risks have a significant impact on financial inclusion within the evolving digital economy. Join our experts as they dive into the regulatory responses needed to mitigate these risks, the importance of robust policies and regional cooperation to safeguard financial inclusivity in an increasingly interconnected world.

2.25 - 2.45 pm
Panel: Safeguarding ASEAN’s Payments Landscape

With the rising threat of frauds & scams, safeguarding ASEAN's payments landscape is crucial when serving the underbanked. Join our panel experts as they discuss strategies to protect consumers and ensure secure transactions, which are essential for building trust in financial systems that cater to previously underserved populations.

Panel: Operational Resilience & Business Continuity Framework

Resilient financial systems can prevent service interruptions, protect consumers, and maintain trust. Join our experts as they discuss strategies to maintain uninterrupted access to financial services, crucial for vulnerable populations during disruptions.

2.45 - 3.05 pm
Panel: The Future of Payments in Asia: Embracing Digital Currencies and Blockchain

Blockchain can provide secure, transparent financial transactions that enhance both access and trust among consumers, especially in underserved communities. Join our panelists as they examine the role of digital currencies in creating a more inclusive financial ecosystem, fostering economic participation and continuity in financial identities across the region.

Panel: Securing the Future: Building Safe Financial Ecosystems for the Underbanked

Safety & accessibility remain integral when serving the underbanked. Join our panelists as they look into the integration of risk management and resilience strategies to shield these vulnerable populations from financial shocks and disruptions. From innovative approaches and technologies that ensure robust to secure financial services, hear from our experts who are laying the groundwork for sustainable growth and long-term financial inclusion in ASEAN in an unpredictable future.

3.05 - 4.05 pm
Post Event Networking Cocktails
07.30
Main Arena
Recent Trends in Marketing

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09.00
Stage 1
The Future of Web Design

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11.00
Stage 2
Social Media Marketing

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